Service & Support for printers and labelling solutions

Are you having trouble with your printing and labelling equipment, or not getting the most out of your machinery? We have a network covering Scandinavia and Central Europe that can help you with service and repairs. Our service technicians can help you with everything from installations and configurations to service and repairs.

With Eson Pac you can feel secure in the knowledge that you only need to contact one partner to resolve any issue you may have with your solution. Not only do we provide a wide range of reliable label printers, label dispensers and barcode scanners in every well-known technology, we also have more than 100 years combined experience in making them work together.

In addition to service and repairs, we can help you integrate your machinery in existing systems or simply connect label printers, label dispensers and barcode scanners in its own stand-alone system. If you have new marking requirements, we can help you reprogram a printer to make it fulfil new expectations or merge information from different sources to build bespoke templates.

Machine Service & Support

Sweden +46 200 76 11 10
Denmark +45 41 71 70 24
Norway +47 69 12 79 79 

To send a machine for
servicing, please do as follows:

  • Fill out and attach a printout of the fault report form
  • Always include labels and ink ribbons! However, it is important that labels or ink ribbons are not left in the machine during transport as the machine may be damaged.
  • Pack the machine well, label it Service and send it to:
    Eson Pac Sweden AB
    Persbogatan 4
    SE-265 38 Åstorp, SWEDEN

Download your printer
driver here: